Epson SureColor P8570DL 44" Wide-Format Dual Roll Printer with High-Capacity 1.6L Ink Pack System User Manual

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• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson

printer driver is not installed, the available functions are limited.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,
cordless phone, or large metal object, such as a filing cabinet.

Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.

• Try restarting your router following the instructions in your router documentation.

Note:

If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.

• Check your wired LAN router or access point to see if the LED for the port to which your product is

connected is on or flashing. If the link LED is off, try the following:

• Make sure the Ethernet cable is securely connected to your product and to your router, access

point, switch, or hub.

• Try connecting your product to a different port or a different router, access point, switch, or hub.

• Try connecting with a different Ethernet cable.

• Try printing to your product from another computer on the network.

Parent topic:

Solving Network Problems