Red light shines inside the printer, Product stops printing unexpectedly – Epson SureColor P8570DL 44" Wide-Format Dual Roll Printer with High-Capacity 1.6L Ink Pack System User Manual
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Red Light Shines Inside the Printer
The red light always shines inside the printer. This is normal.
Parent topic:
Product Stops Printing Unexpectedly
If your product stops printing unexpectedly, try these solutions:
• Make sure the power cable is securely connected.
• Check the messages on the control panel. If an error has occurred, follow the instructions on the
screen to clear the error.
• If an error occurs during printing, the print queue enters
Pause
status and stops printing. Do one of the
following to check the status of the print queue:
• In Windows, double-click the printer icon in the
Devices and Printers
,
Printers
, or
Printers and
Faxes
folder; if printing is paused, open the
Printer
menu and clear the
Pause
check box.
• On a Mac, select
System Preferences
>
Printers & Scanners
or
Print & Fax
>
Open Print
Queue
. Double-click the icon for any printer that is
Paused
and click
Resume Printer
.
• If an error occurs during printing with the Adobe Embedded Print Engine, check the following:
Note:
The Adobe Embedded Print Engine is not available on SureColor
P6570DE/P6570E/T3770DE/T3770E.
• Make sure the paper width does not exceed the width of the printer. Try enabling the
Auto Rotate
function or change the input data or the print settings so that the print width fits the width of the
printer.
• Make sure the selected paper type is supported.
• The print data may be corrupted. Check the data and correct it, if necessary.
• If the print data is too complicated to process when printing a PDF file, try lowering the PDF
rendering level in
Printer Settings
>
PS Settings
.
• Make sure the file size is 2 GB or less.
• Print a PS Error sheet (
Printer Settings
>
PS Settings
) and check the messages on the report to
help determine the cause of the problem.
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