Magnum Energy ME-RTR Router - Manual (Page 81)

Page 73
©
2014 Magnum Energy, Inc.
Troubleshooting
6.0 Troubleshooting
If the router is not functioning correctly, use the following table to help fi nd solutions.
Table 6-1, Router Troubleshooting Guide
Symptom Possible Cause Solution
Display shows
unrecognizable letters
or symbols.
Static electricity may
have been discharged
into the LCD display.
Refresh Display: To refresh the display,
press and hold the METER button until the
System Home screen shows (~3 seconds).
LCD text display is
locked-up, pressing
any button has no
response.
The connections
on the ends of the
communication cable
are not making a good
contact.
Reset router: 1) Disconnect router cable
from inverter for 5 seconds and reconnect;
2) Check cable connections on the router
(see Figures 2-7 & 2-8).
Important: Ensure the RJ14 connector is
pushed into the correct port. You should
feel/hear “click” when the connection is
made.
Router not getting
suffi cient power from
inverter.
Ensure inverter batteries are connected
and inverter is operating correctly.
Inverter should be able to invert and
power AC loads from batteries (ensure no
AC power is connected to the inverter AC
inputs).
LEDs and backlight are
off.
Router is in Power
Save mode.
Press any button to reactivate router (or
turn Power Save mode to OFF to keep the
LEDs and backlight on).
Router is non-functional
(no lights, no text
on LCD display, and
no response when
pressing any button).
Communication cable
bad or not correctly
connected from remote
(or network) port on
inverter to a remote
port on router.
Check communications cable from inverter
to router, ensure:
1) It is connected to the router remote
port on one end and the other end is
connected to the Remote (or Network)
port on the inverter.
2) The correct communications cable is
used (a 4-conductor telephone cable may
be substituted to determine if cable is
good).
Inverter is dead
(i.e., not powered
or connected to
batteries).
Ensure inverter batteries are connected
and inverter is operating correctly without
any AC input power connected (can invert
and power AC loads from batteries).