Problems with library operation, If you cannot resolve the problem – Grass Valley PLS200 User Manual
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Problems With Library Operation
PLS200 Library Installation and Operation
117
Problems With Library Operation
If the library has been successfully operating in the past, but is now
experiencing problems, check the following:
• Control mode. Make sure the library is operating in the correct control
mode. The library must be in SCSI Interface mode for the application
software to control CHM motion. See Changing the Control Mode
beginning on page 48 for instructions.
• Door open. Check to make sure that the door is closed and locked.
• Fuse. Check to make sure that the fuse is good. See Replacing the Fuse
beginning on page 63 for instructions.
If You Cannot Resolve the Problem
If you cannot resolve the problem, contact Tektronix Product Support (see
page xvii). Before calling, gather the following information:
• For the library: serial number (found on the Serial Number screen on the
LCD or on the rear panel) and firmware number (found on the Main Screen
of the LCD).
• For the tape drives: model, serial numbers (found on the top of the tape
drive housing) and FECODE and EECODE numbers (found on the top of the
tape drive housing).