Grass Valley PLS200 - Manual (Page 137)

PLS200 Library Installation and Operation 115
Chapter
9
Troubleshooting
This chapter provides a list of suggestions for solving problems that may occur
when you are installing and operating the library and enclosed tape drives. The
instructions in this chapter are basic troubleshooting guidelines. For more
advanced troubleshooting, contact Tektronix Product Support (see page xvii).
NOTE: If an error code is displayed on the LCD, refer to Appendix B. If LEDs are
flashing on the tape drives, refer to page 53.
Problems With Installation
If your library and application software are not communicating after
installation, check the following:
• Differential SCSI cable lengths. Make sure that the total length of all
internal and external cables on the SCSI bus does not exceed 25.0 meters (82
feet). See Determining the cable length for each bus beginning on page 121
for instructions for calculating the total cable length.
• Termination. All termination must be external.
• SCSI bus connections. Make sure that all SCSI cables and terminators are
securely connected to the appropriate SCSI connectors on the back of the
library. See Connect the SCSI Cables beginning on page 23 for more
information.
• SCSI IDs. Make sure that the SCSI IDs you selected for the tape drives and
library are not the same as the ID used by any other SCSI device on that bus,
including the SCSI adapter card. The library does not check for duplicate
IDs. See Setting the SCSI IDs beginning on page 34 for instructions.
• SCSI adapter card installation. Make sure that you installed the SCSI
adapter card correctly. Make sure that the jumper is removed and that the
card is properly seated. Refer to Installing the SCSI Adapter Into the VDR
beginning on page 3.
• Software installation. Make sure that your application software is installed
correctly.