Thank you for choosing epiphan, Product feedback, Specifications – Epiphan Pearl User Manual
Page 3: Warranty, Technical support
Thank You for Choosing Epiphan!
At Epiphan Video (“Epiphan”), product function and quality are our top priority. We make every effort to make
sure that our products exceed your expectations.
Product Feedback
Your feedback is important! We regularly contact our customers to ensure our products meet your
performance and reliability requirements. We strive to continually enhance our products to accommodate
your needs. Please let us know how you think we can improve our products by emailing your suggestions to
Specifications
Go to the Recording and Streaming Systems page of the Epiphan website to get the most recent product
specifications and additional information about Epiphan Pearl.
Warranty
All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date
of purchase.
Technical Support
Epiphan’s products are backed by our professional support team. If you are having issues with your product,
please gather details about your system and contact our team by:
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Live chat via the link on our support site
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Phone toll free at 1-877-599-6581 or call +1-613-599-6581
Be sure to include as much information about your problem as possible. Including:
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Problem description
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Details of the video or audio source (type, connection, resolution, refresh rate, etc.)
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Product serial number
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Product firmware version (if applicable, from web admin interface)
Copyright © 2015 Epiphan Systems Inc. All Rights Reserved.