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Collecting logs for troubleshooting – Dell POWEREDGE M1000E User Manual

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Web Tools Administrator’s Guide

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Collecting logs for troubleshooting

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7. To close the session, enter exit at the prompt and press the Enter key.

Collecting logs for troubleshooting

If you encounter problems using the Web Tools interface, collect Java logs for use in
troubleshooting. From Microsoft Windows, perform this procedure.

1. Open Control Panel and select Java.

2. Click on the Advanced tab.

3. Expand Java console.

4. Select Show console.

5. Restart Web Tools.

The Java console displays, along with the Web Tools opening page.

6. Perform the Web Tools operation that caused the problem.

7. Collect the logs shown on the Java console.

8. If you no longer want to see the Java console when you start Web Tools, go back to the Control

Panel, repeat steps 1 and 2, and then deselect Show console.