Web tools system logs, Technical supportsave logs – Dell POWEREDGE M1000E User Manual
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Web Tools Administrator’s Guide
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Web Tools system logs
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Web Tools system logs
Web Tools uses the log4j framework to write the logs into a file
When you launch Web Tools for the first time, it automatically creates the following directories.
These directories are created under Web Tools directory if they are not available:
•
A
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The Web Tools Switch Support Save directory with the name format
The Web Tools Switch Support Save directory contains the following files:
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Log4j.xml
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WebTools.log
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SwitchInfo.txt
The SwitchInfo.txt file contains the following basic switch information:
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Switch Name
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Fabric OS version
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Switch Type
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Ethernet IPv4
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Ethernet IPv4 subnet mask
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Ethernet IPv4 gateway
The maximum size of the webtools.log file is 2MB. It is rolled into new file when the 5MB file size
limit is exceeded. A backup file named webtools1.log is automatically created. Web Tools maintains
only one webtools.log backup file at a time.
The Web Tools debug dialog box can be used to enable the debug state and level for a module at
runtime.
If you are familiar with XML scripting, you can edit the configuration file (log4j.xml) to collect the
data at startup. If you edit the configuration file, Web Tools need to be restarted. Contact your
switch support supplier for assistance.
Technical SupportSave logs
From v7.1.0, WebTools allows you to log information of the switch at any given point of time.
SupportSave is a dump of the switch status that collects the following details of the switch:
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HTML files
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CAL files
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WebTools logs folder
To collect SupportSave logs, perform the following steps:
1. Click Tools > Technical SupportSave.
The Technical SupportSave dialog box displays.
2. Click Browse to select the location where the SupportSave output must be saved.