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Acronis Access - Installation Guide User Manual

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Copyright © Acronis International GmbH, 2002-2014

Table of contents

1

Installing ..........................................................................................................................5

1.1

Requirements ............................................................................................................................ 5

1.1.1

Operating System Requirements ................................................................................................................... 5

1.1.2

Mobile Client requirements ........................................................................................................................... 5

1.1.3

Minimum Hardware Recommendation ........................................................................................................ 6

1.1.4

Desktop Client Requirements ........................................................................................................................ 6

1.1.5

Network Requirements .................................................................................................................................. 7

1.2

Installing Acronis Access on your server .................................................................................... 7

1.3

Using the Configuration Utility .................................................................................................. 9

1.4

Using the Setup wizard ............................................................................................................10

2

Maintenance Tasks ........................................................................................................ 18

2.1

Disaster Recovery guidelines ...................................................................................................18

2.2

Backing up and Restoring Acronis Access ................................................................................20

2.3

Tomcat Log Management on Windows ...................................................................................23

2.4

Automated Database Backup ..................................................................................................27

2.5

Increasing the Acronis Access Tomcat Java Maximum Memory Pool .....................................29

3

Mobile Access ................................................................................................................ 31

3.1

Concepts ..................................................................................................................................31

3.2

Policies .....................................................................................................................................33

3.2.1

Group Policy ................................................................................................................................................... 33

3.2.2

Default Access Restrictions ........................................................................................................................... 43

3.3

On-boarding Mobile Devices ...................................................................................................43

3.3.1

Server-side Management Enrollment Process ........................................................................................... 44

3.3.2

User-side Management Enrollment Process .............................................................................................. 45

3.4

Managing Your Gateway Server ..............................................................................................48

3.4.1

Server Details ................................................................................................................................................. 50

3.4.2

Editing Gateway Servers ............................................................................................................................... 53

3.5

Managing Data Sources ...........................................................................................................60

3.5.1

Folders ............................................................................................................................................................ 62

4

Settings ......................................................................................................................... 66

5

Quick Start: Mobile Access ............................................................................................. 67

5.1

First Run ...................................................................................................................................67

6

Configuring your Group Policy ........................................................................................ 72

6.1

Installing the Access Mobile Client application .......................................................................72

6.2

Enrolling in client management ...............................................................................................72

7

Quick Start: Sync & Share ............................................................................................... 77

7.1

First Run ...................................................................................................................................77

8

Web Client ..................................................................................................................... 82

8.1

Using the desktop client ..........................................................................................................89

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