Acronis Access - Installation Guide - Manual (Page 116)

116 Copyright © Acronis International GmbH, 2002-2014
11. If more than 10 minutes pass, restart your Acronis Access Tomcat service and wait a couple of
minutes. The button should be active now.
12. You should be able to monitor you Acronis Access server via the New Relic website.
All the information the Acronis Access server logs about trying to connect to New Relic and set up monitoring is
in a file called newrelic_agent.log found here - C:\Program Files
(x86)\Acronis\Common\apache-tomcat-7.0.34\logs. If you have any problems, you can find
information in the log file.
There is frequently a warning/error that starts like this:
WARN : DNS Error caching IP address: Errno::ENOENT: No such file or directory - C:/etc/hosts which
That's a side effect of the code used to patch another New Relic bug and is innocuous.
If you want to monitor the actual computer as well
1. Open http://newrelic.com/ http://newrelic.com/ and log in with your account.
2. Press Servers and download the New Relic installer for your operating system.
3. Install the New Relic monitor on your server.
4. The New Relic server monitor requires Microsoft .NET Framework 4. The link the New Relic
installer takes you to is only for the Microsoft .NET Framework 4 Client Profile. You will need to
go to the Microsoft Download Center and download the entire .NET 4 Framework from the
internet and install it before running the New Relic Server Monitor installer.
5. Wait until New Relic detects your server.
10.8 Third-party Software for Acronis Access
In this section
PostgreSQL ............................................................................................. 116
Apache Tomcat ...................................................................................... 117
New Relic................................................................................................ 117
10.8.1 PostgreSQL
Acronis Access Server uses PostgreSQL as it's database storage.
Documentation on the latest PostgreSQL http://www.postgresql.org/docs/9.2/interactive/index.html
(for other versions visit this site http://www.postgresql.org/docs/manuals/).
List of error codes http://www.postgresql.org/docs/9.2/interactive/errcodes-appendix.html.
When installing Acronis Access server, by default you also install pgAdmin. It provides a graphical
user interface to PostgreSQL. For documentation on all versions of pgAdmin visit this site
http://www.pgadmin.org/docs/.
Useful information can be found at the PostgreSQL Wiki http://wiki.postgresql.org/wiki/Main_Page,
including a troubleshooting guide http://wiki.postgresql.org/wiki/Troubleshooting_Installation.
For anti-virus related problems check this article
http://wiki.postgresql.org/wiki/Running_&_Installing_PostgreSQL_On_Native_Windows#Antivirus_s
oftware.
For information on backing up a PostgreSQL database: PostgreSQL backup.