24 support and other resources – HP Insight Control Software for Linux User Manual
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23.3 Apache service does not start......................................................................................................216
23.4 Troubleshooting CMF problems..................................................................................................217
23.5 Troubleshooting configuration problems....................................................................................220
23.6 Troubleshooting connection problems........................................................................................225
23.7 Troubleshooting DHCP problems...............................................................................................226
23.8 Troubleshooting discovery problems..........................................................................................228
23.9 Troubleshooting firmware update problems...............................................................................230
23.10 Troubleshooting Insight Control for Linux repository problems..............................................230
23.11 Troubleshooting large scale deployment problems...................................................................231
23.12 Troubleshooting licensing problems..........................................................................................231
23.13 Troubleshooting monitoring problems......................................................................................232
23.14 Nagios Troubleshooting.............................................................................................................235
23.14.1 Determining the status of the Nagios service....................................................................236
23.14.2 Examining Nagios log files................................................................................................236
23.14.3 Running Nagios plug-ins manually..................................................................................236
23.14.4 Using the Nagios report generator analyze mode.............................................................236
23.14.5 Messages reported by Nagios............................................................................................237
23.14.6 A check_nrpe error occurs during management agents installation................................239
23.14.7 Nagios gather_all_data script reports check_nrpe errors .................................................240
23.14.8 Troubleshooting Nagios problems....................................................................................240
23.15.1 RHEL and SLES installations.............................................................................................241
23.15.2 Custom OS installations.....................................................................................................243
23.15.3 Capturing Linux images....................................................................................................244
23.15.4 Deploying Linux images....................................................................................................244
23.16 Troubleshooting PSP installation failures..................................................................................245
23.17 Troubleshooting the run script and run SSH command tools...................................................246
23.18 Troubleshooting server power control problems......................................................................246
23.19 Troubleshooting server-to-management processor associations...............................................247
23.19.1 Maintaining server-to-management processor associations.............................................247
23.19.2 Identifying a lost server-to-management processor association.......................................247
23.19.3 Rebuilding a server-to-management processor association..............................................248
23.19.3.1 Repairing the association of a booted managed system running an OS...................248
23.19.3.2 Restoring the association of a bare-metal-discovered server blade..........................249
23.19.3.3 Repairing the association of an unbooted managed system without an OS.............249
23.20 Troubleshooting SNMP problems.............................................................................................250
23.21 Troubleshooting SSH credentials...............................................................................................251
23.22 Troubleshooting SSH Delays.....................................................................................................252
23.23 Troubleshooting supermon problems.......................................................................................253
23.24 Troubleshooting syslog-ng problems........................................................................................253
23.25 Troubleshooting HP Insight Control for Linux tool problems..................................................254
23.26 Troubleshooting virtual machine installation and setup problems..........................................255
23.27 Troubleshooting virtual media problems..................................................................................256
24.1.1 Information to collect before contacting HP........................................................................259
24.1.2 How to contact HP technical support.................................................................................259
24.1.3 Registering for software technical support and update service..........................................259
24.1.4 HP authorized resellers.......................................................................................................260
24.1.5 Documentation feedback.....................................................................................................260
24.2 New and changed information in this edition............................................................................260
24.3 Related information.....................................................................................................................261
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