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5 troubleshooting configuration problems – HP Insight Control Software for Linux User Manual

Page 220

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23.5 Troubleshooting configuration problems

The following table describes possible configuration problems and provides actions to correct
them.

Corrective actions

Cause/Symptom

Perform the appropriate actions:

Verify that the task has indeed completed. The Task
Results

window may report completion although the

operation might not yet be complete. Monitor the
console to determine the result. Also, look for the text
Done

at the very end of the output for the Stdout.

Examine the /var/log/mgmt.log file for error
messages, particularly the following, and take
appropriate action:
— Cannot distribute pdsh keys
— Failure trying to install monitoring RPMs
— check_nrpe error: Connection refused by host

For information on resolving the issues that generated
these messages, see

“Troubleshooting monitoring

problems” (page 232)

Configure Insight Control for Linux management
services fails

Options

IC-LinuxConfigure Management Services

only adds licensed servers to the
{collection_name}_Servers subcollection when the
subcollection is empty.

Therefore, if the {collection_name}_Servers
collection is not empty, you must manually add the new
licensed servers to the {collection_name}_Servers
subcollection before you run
Options

IC-LinuxConfigure Management Services.

Configure Insight Control for Linux management
services does not add new licensed servers to an empty
servers subcollection

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Troubleshooting