Save drive lttsupportticket, Save interface lttsupportticket, Save library lttsupportticket – HP Command View for Tape Libraries Software User Manual
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save drive lttsupportticket
Description
Generates an HP StoreEver L&TT support ticket for a tape drive. The Interface
Manager card places the support ticket in an anonymous FTP directory, which
can then be transferred from the Interface Manager card firmware repository
via FTP/SFTP.
CAUTION:
Each time a support ticket is generated, it uses the same filename
(supportticket.zip) and overwrites the previous support ticket.
Syntax
save drive lttsupportticket drive_num
[force]
Availability
All users and modes
Operands
Specify a drive number. Information for the selected tape drive
appears in the support ticket. This operand is required.
drive_num
[force]
Specify force to skip the prompt asking if you are sure you
want to save the support ticket for the tape drive. This operand
is optional.
Examples
To generate a support ticket for the third drive in the ESL library:
/>save drive lttsupportticket 3
Generating support ticket...done
You can get your support ticket by using anonymous FTP.
See also
save interface lttsupportticket
save interface lttsupportticket
Description
Generates an L&TT support ticket for a FC interface controller. The Interface
Manager card places the support ticket in an anonymous FTP/SFTP directory,
which can then be transferred from the Interface Manager card firmware
repository via FTP/SFTP.
CAUTION:
Each time a support ticket is generated, it uses the same filename
(supportticket.zip) and overwrites the previous support ticket.
Syntax
save interface lttsupportticket interface_num
Availability
All users and modes
Operands
Specify an interface number. Information for the selected
FC interface controller appears in the support ticket. This
operand is required.
interface_num
Examples
To generate a support ticket for the interface 3:
/>save interface lttsupportticket 3
Generating support ticket done
You can get your support ticket by using anonymous FTP.
See also
save library lttsupportticket
Description
Generates an L&TT support ticket for a library. The Interface Manager card
places the support ticket in an anonymous FTP/SFTP directory, which can then
202 CLI Command Reference