HP Officejet 6500 User Manual
Page 224
If you are unable to get your computer connected to your network, contact the person
who set up your network or the router manufacturer as there might be a hardware issue
with either your router or computer.
If you are able to access the Internet and are using a computer running Windows, you
can also access HP Network Assist
for help in setting up a network. (This Web site is only
available in English.)
Make sure that the HP device is connected to your network
If your device is not connected to the same network as your computer, you will not be
able to use the HP device over the network. Follow the steps described in this section to
find out if your device is actively connected to the correct network.
Make sure the HP device is on the network
1. If the HP device supports Ethernet networking and is connected to an Ethernet
network, make sure an Ethernet cable is not plugged into the back of the device. If
an Ethernet cable is plugged into the back, then wireless connectivity is disabled.
2. If the HP device is connected to a wireless network, print the device's Wireless
Configuration page. For more information, see
Understand the network configuration
.
▲ After the page has been printed, check the Network Status and URL:
Network Status
•
If the Network Status is Ready, the HP
device is actively connected to a
network.
•
If the Network Status is Offline, the HP
device is not connected to a network.
Run the Wireless Network Test (using
the instructions at the beginning of this
section) and follow any
recommendations.
URL
The URL shown here is the network
address assigned to the HP device by your
router. You will need this to connect to the
embedded Web server.
Chapter 9
220
Maintain and troubleshoot