HP Officejet 6500 - Manual (Page 211)

port labeled 1-LINE on the back of the device, and the other end to your telephone
wall jack, as shown below.
You might need to connect the supplied phone cord to the adapter provided for
your country/region.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port
You might need to connect the supplied phone cord to the adapter provided for your
country/region.
If the phone cord that came with the device is not long enough, you can use a
coupler to extend the length. You can purchase a coupler at an electronics store
that carries phone accessories. You will also need another phone cord, which can
be a standard phone cord that you might already have in your home or office.
• Check the connection between the telephone wall jack and the device to make
sure the phone cord is secure.
• Make sure you use the phone cord that came with the device. If you do not use
the supplied phone cord to connect from the telephone wall jack to the device,
you might not be able to send or receive faxes. After you plug in the phone cord
that came with the device, run the fax test again.
You might need to connect the supplied phone cord to the adapter provided for
your country/region.
• If you are using a phone splitter, this can cause faxing problems. (A splitter is a
two-cord connector that plugs into a telephone wall jack.) Try removing the splitter
and connecting the device directly to the telephone wall jack.
Solve fax problems 207