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Troubleshooting – B&B Electronics ZZ24D-NA(NB,NC,ND)-SR - Manual User Manual

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Troubleshooting

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Manual Documentation Number: pn7515_ZlinxIO-0712m

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This section is designed to help you answer some of the more common questions asked regarding installation and
configuration of Zlinx Wireless I/O.

Problem

Causes and Resolutions

Power LED is not on

Insure that power connections to the Base

Module are properly connected and correct power
voltage and current is applied.

Bus LED’s on Expansion

Modules not blinking green

Insure that all Expansion Modules are

correctly assembled and bus connectors are
correctly seated to insure proper connection.

RSSI LED and RF Data LED

intermittently blink:

 Firmware does not match
The firmware for all Base Modules must match and
the firmware for all Expansion Modules must match.
The firmware revision number may be viewed on
the information tab of the configuration software.
See section 5.2 “Updating Zlinx I/O Firmware”.
If the firmware does not match, then update the
firmware with the Zlinx I/O Firmware Updater
software.
 No Peer-to-Peer communication link

The communication link is not established. Verify
that all parameters in the configuration tab in the
programming software are correct.

Make sure that there are no obstacles in the path of
the wireless transmission.

 Too many Expansion Modules installed

Only 6 Expansion Modules may be connected to
any Base Module.

 Expansion Modules in Peer-to-Peer mode do

not match

In Peer-to-Peer mode, the Master and Slave must
have the same number of complimentary Expansion
Modules.

 Expansion Module added/removed without

cycling power on Base Module

The Zlinx Wireless I/O configures the Base Module
and Expansion Modules on a cycle of power. No
damage occurs by adding/removing a module “hot”
but the power does need to be cycled for the Base
Module to update the expansion locations.