Xerox 50 - Manual (Page 240)

PROBLEM SOLVING 13–2 DOCUMENT CENTRE CS 50 USER GUIDE
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1 With the power on and the copier/printer in a fault
condition, press the Stop button on the Control
Panel.
2 Record the following information so that you can
provide it to the Xerox representative at the
support center:
•
With the Stop button depressed, record the
displayed Fault Codes.
•
Record the Machine Serial Number from the
label on the inside lower left cover of the
copier/printer (Figure 2). The number may
also have been recorded on the inside front
cover of this manual.
If the problems are copy quality problems, save
the defective copies for the Xerox service
representative to examine.
For Document Centre ColorSeries 50 applications
support, user help, and service support, call the
Xerox Customer Support Center.
Figure 2: Machine Serial Number location