Ricoh 170 / 180 - Manual (Page 109)

ERROR CODES
Fax machines use a telephone line. The same types of problems you experience
while making phone calls (such as noisy lines, crosstalk, disconnection during
conversation, weak signals) also occur with faxing. Telephone callers can deal
with the problems themselves (for example, by speaking a bit louder), but fax
machines cannot. Therefore some errors and line failures are to be expected.
When an error occurs, an error report is printed. This report includes an error
code. The following table lists common error codes and a few of the possible
causes. If any of these or any other error codes are persistent and the machine
does not work properly, contact a service technician.
NOTE: When an error occurs, it does not mean that you are doing anything
wrong or that your machine needs service. Only if the problem persists
should you call your service representative.
Code Possible Cause
0-01 Printer empty or jammed at the other end.
0-04 Faulty machine at the other end.
Poor line condition.
0-05 Poor line condition.
0-06 Incompatible or faulty terminal at the other end.
Poor line condition.
0-07 The facsimile machine that you were sending to was disconnected
during the call, either due to noisy phone lines, a paper jam or
because it ran out of paper. Resend the page.
0-08 The machine at the other end received the page that you sent but
there were errors on the page. You may want to resend the page in
question. The other party’s memory could also be full. Contact the
other party and ask them to make room in their memory for your
message.
0-14 Same as for code 0-06.
0-16 Same as for code 0-04.
0-20 Poor line condition.
0-21 Same as for code 0-04.
0-22 You have just the received a fax message, but there were problems
because of poor line condition. Ask the other party to resend.
0-23 Same as for code 0-22.
0-24 The memory is full, and there may be a problem with your printer, such
as a jam. Wait for some space to become available in the memory, or
solve the problem with your printer.
If the memory was not full, substitute reception may have been
disabled; switch substitute reception on.
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