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Managing logs – Magewell USB Fusion HDMI & USB Video Capture Device User Manual

Page 148

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Managing Logs

When you need support service, providing logs to support engineers can often

help troubleshooting your problem. Only the Admin user can export logs.

1.

Log in to the web UI as the Admin user.

2. Choose

System

>

Logs

.

3. (Optional) In the

System Log

area, filter logs.

By default, all logs are displayed in the table. Check the following boxes to

display corresponding logs:

4. (Optional) Click

Export...

to export a log file in .html format.

In the displayed window, click

Export

.

5. (Optional) Click

Clear

to remove all logs.

In the displayed window, click

Yes

.

All

: Check to display all logs.

Information

: Check to display information logs. This log level records

user operations and system events, such as login and signal locking.

Warning

: Check to display warning logs. This log level records system

exceptions, such as Ethernet disconnection, and signal not locked.

Error

: Check to display error logs. This log level records serious system

errors, such as device initiation failure.

The total number of logs is also displayed above the log list.

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