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The edges of the paper are dirty – Canon imagePROGRAF TM-300 36" Large-Format Inkjet Printer with L36ei Scanner Kit User Manual

Page 725

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The edges of the paper are dirty

Check 1

Was printing borderless or on small paper?

The platen may become dirtied by printing borderless or on small paper sizes.

Open the top cover and clean the platen.

Cleaning Inside the Top Cover

Check 2

Is

Extension for borderless printing

in the touch screen menu set to

Large

or

Standard

?

Set

Paper with recommended width

in

Extension for borderless printing

to

Small

.

Menu Structure

Check 3

Is the media type specified in the printer driver the same as the media type in

the printer?

Make sure the same type of paper is specified on the printer as in the printer driver.

Changing the Type of Paper

Follow the steps below to change the printer driver settings.

1. To stop printing, press the

Stop

button.

2. Change the type of paper in the printer driver and try printing again.

Check 4

Is the paper creased or curled?

Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously.

Loading Rolls in the Printer
Loading Sheets in the Printer

Check 5

Is

Cut-dust reduction

in the touch screen menu

Advanced paper settings

set to

ON

?

A cut dust reduction line is printed at the paper cut position when

Cut-dust reduction

is set to

ON

.

If cutting dust reduction is not required, set

Cut-dust reduction

to

OFF

.

Menu Structure

Check 6

Is the print head height set too low in the touch screen menu?

Set

Paper Thickness (Head Height)

to

Auto

.

Troubleshooting Paper Abrasion and Blurry Images

725