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Product support, 7 channel 2.4 ghz aircraft computer radio system – HITEC Flash 7 User Manual

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7 Channel 2.4 GHz Aircraft Computer Radio System

7 Channel 2.4 GHz Aircraft Computer Radio System

Section 1: Introduction

7

Flash 7 Programming Support
While every attempt was made by the Flash 7’s developers to make the software interface easy and
logical, most users will require programming help at some point. There are several “get help” options
available to you.

Hitec Customer Service
Help is available from the Hitec office through phone support and e-mail inquiries. The U.S. office is
generally open Monday thru Friday, AM 8:00 to PM 4:30 PST. These hours and days may vary by season.
Every attempt is made to answer every incoming service call, but should you get voice mail, leave your
name and number and a staff member will return your call.

Hitec Web Site
Make plans to visit the Hitec web site on a regular basis at www.hitecrcd.com. There you will find specs
and other information about the entire Hitec product line, and soon our FAQ pages will hold valuable
information about the Flash 7.

The On-Line Community
One of the benefits of the extensive R/C online community is the vast wealth of archived knowledge
available. Hitec sponsors forums on most of the popular R/C web sites where a Hitec staff member
or representative answers all manner of product related questions. Bringing together strangers with
common interests is proving to be one of the greatest gifts of the internet. If past history is any guide to
the future, we are certain forums will be started about the Flash 7.

Warranty and Non-Warranty Service
All Hitec products carry a two year from date-of-purchase warranty against manufacturer’s defects. Our
trained and professional service representative will determine if the item will be repaired or replaced. To
provide all the necessary information we need to administer your repair, visit our web site at
www.hitecrcd.com to download the repair form. Complete the form and send in your item for repair.

Hitec Service

12115 Paine St.

Poway CA 92064

(858)748-6948

[email protected]

Product Support