AMT Datasouth Documax A6300 - Manual (Page 113)

Symptom Corrective Action
Paper Feeding
Problems
Cut Sheet*
Remove any paper jams by pressing Line Feed and Adjust  or .
Turn power off, open access cover and remove any foreign objects.
Adjust the right edge guide to the correct width and reload paper.
(See Section 3.3)
If form is 4.5 inches to 6.0 inches long, verify that the Vertical Gap
position is set to 0.0 inches. (Located under M8 Form
Thickness. See Sections 4.6 - 4.7)
Reduce Paper Speed (Located under M2 Forms Control. See
Sections 4.6 - 4.7)
If vertical spacing is not exactly 6 or 8 lines/inch (exceptionally
thick, stiff, and long forms), adjust Cut Sheet Comp. feature
value.
Skewed Print On
Cut Sheet
Forms
Make sure to grab the form in the center and align left edge of the
form against the left edge guide.
Verify that the right edge guide is positioned properly against the
form.
Reduce the Paper Speed (Located under M2 Forms Control. See
Sections 4.6 - 4.7)
* To avoid vertical inaccuracy, do not print using Double High, Double Strike,
Superscript or Twelve dot high characters over the last 2 inches of a cut sheet form.
Symptom Corrective Action
Improper Print
Alignment
between
first and
last sheet
of form
Keep top exit cover closed while printing. Do not allow form
to spill over front of printer. Do not touch the form as it is
printing.
(Delimitation) Reduce Paper Speed (Located under M2 Forms Control. See
Sections 4.6 - 4.7)
Verify that the form thickness setting is correct for the
application and increase forms thickness setting, if
necessary.
Carriage Jam Turn off power, open front access cover, and check for foreign
object.
Verify label is not stuck to the ribbon guide.
Verify form thickness setting.
Verify that the top access is fully closed.
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