AMT Datasouth 41AY89AR777 - Manual (Page 113)

5.3 TROUBLESHOOTING
If your printer is not working properly, please review the following procedures.
WARNING
Disconnect the printer from the AC power supply
before perfonnii^ any procedure
that requires reaching into the printer.
5.3.1 CHECK FEATURES FIRST
To ensure proper feature settings:
1. Refer to the feature settings recorded in Appendix E and F.
2. Print a feature listing to verify that feature settings have not been reset by
another operator or by software commands from the host computer.
To print a feature listing:
• Press the Off Une key.
• Press the Enter Setup key.
• Press the Display ▼ key until the number 98 is displayed.
• Press the Set key to start printing.
NOTE: If the printer does not respond and no printing occurs, see Section 5.3.2.
3. Compare the two lists. If necessary, reset the feature settings to match those
recorded in Appendix E and F. If the problem stiU exists, review tiie
following.
Problem Solution
Narrow column of
print. Verify the correct setting for margins. Check Feature 5
for the left margin. Check Feature 6 for the right margin.
Paper feeds through
printer continuously. incorrect baud rate for serial connection. Check
Feature 1.
Printer will not
communicate when
using parallel
interface. Check Features 59 and/or 66. See Appendix F for
default feature settings.
Printer will not
communicate when
using serial interface.
Check Feature 43. See Appendix F for default
feature settings.
5 - 2