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Section v. performance problems chart, What to do when, For customer assistance call or e-mail – Kenmore 385.166551 User Manual

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SECTION V. PERFORMANCE PROBLEMS CHART

What to do when

Condition

Cause

Reference

The fabric is not being
fed smoothly.

1. The feed dog is padied with iint.

2. The presser foot has been raised.

See page 98.
Lower the presser foot.

The needle breaks.

1. The needle is incorrectly inserted.

2. The needle is bent or blunt.

3. The fabric is forcefully pulled.

See page 16.
See page 16.
Pull the fabric lightly.

The thread breaks.

1. The machine is not correctly threaded.

2. The needle or looper thread tension is too tight.
3. The needle is incorrectly inserted.

4. The needle is bent or blunt.

See pages 30 - 44.
See pages 52 - 56.
See page 16.
See page 16.

Skipped stitches.

1. The machine is not correctly threaded.

2. The needle is bent or blunt.
3. The needle is incorrectly inserted.

See pages 30 - 44.
See page 16.
See page 16.

The seam is not sewn
neatly.

1. The needle and/or looper thread tensions are not correctly

adjusted.

2. The machine is not correctly threaded.

3. The needle and/or the thread are not suitable for the fabric

being sewn.

4. The thread is not between the tension discs

See pages 52 - 56.

See pages 30 - 44.
See pages 50, 51, 5 8 - 6 2 ,

6 8 - 9 4 .

See pages 32, 36,40, 42.

Seam puckering.

1. The needle or looper thread tension is too tight.

2. The machine is not correctly threaded.

3. The differentia! feed dial is not correctly adjusted.

See pages 52 - 56.
See pages 30 - 44.
See page 14.

The machine does not

operate.

1. The machine has not been plugged in firmly.

2. The power switch is turned off.

See page 8.
See page 8.

The fabric is not cut

neatly.

V

1. The position of the upper knife is not adjusted properly.

2. The upper knife is dull.

See page 96.
Replace the upper knife
(see page 96).

For customer assistance call or e-mail;

1-877-SEWING-U {1-877-739-4648)

9 am - 4:30 pm, CST, Monday - Friday

[email protected]

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