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Smi timeout, Next steps, 2 smi timeout – Kontron S5500 SEL Troubleshooting User Manual

Page 92

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System Event Log Troubleshooting Guide for Intel

®

S5500/S3420 series Server Boards

Miscellaneous events

Revision 1.0

Intel order number G74211-001

83

Table 77: IPMI Watchdog Sensor Event Trigger Offset

– Next Steps

Event Trigger Offset

Description

Next Steps

Hex

Description

00h

timer expired,
status only

Our server systems support a BMC watchdog timer, which can
check to see if the OS is still responsive. The timer is disabled by
default, and would have to be enabled manually. It then requires
an IPMI-aware utility in the operating system that will reset the
timer before it expires. If the timer does expire, the BMC can
take action if it is configured to do so: (reset, power down, power
cycle, or generate a critical interrupt)

If this event is being logged it is because the BMC has been configured to check the
watchdog timer.

1. Make sure you have support for this in your OS (typically using a third party

IPMI-aware utility like ipmitool or ipmiutil along with the openipmi driver).

2. If this is the case, then it is likely your OS has hung, and you should investigate

OS event logs to determine what may have caused this.

01h

hard reset

02h

power down

03h

power cycle

08h

timer interrupt

13.2 SMI Timeout

SMI stands for system management interrupt and is an interrupt that gets generated so the processor can service server management events
(typically memory or PCI errors, or other forms of critical interrupts), in order to log them to the SEL. If this interrupt times out, the system is
frozen.

Table 78: SMI Timeout Sensor Typical Characteristics

Byte

Field

Description

11

Sensor Type

F3h = SMI Timeout

12

Sensor Number

06h

13

Event Direction and
Event Type

[7] Event direction

0b = Assertion Event

1b = Deassertion Event

[6:0] Event Type = 03h (

‘digital’ Discrete)

14

Event Data 1

[7:6]

– 00b = Unspecified Event Data 2

[5:4]

– 00b = Unspecified Event Data 3

[3:0]

– Event Trigger Offset = 1 = State Asserted

15

Event Data 2

Not used.