Kontron S5500 SEL Troubleshooting - Manual (Page 53)

Processor subsystem System Event Log Troubleshooting Guide for Intel® S5500/S3420 series Server Boards
44 Intel order number G74211-001 Revision 1.0
8.2 Catastrophic Error Sensor
When the Catastrophic Error signal (CATERR#) stays asserted, it is a sign that something serious has gone wrong in the hardware. The BMC
monitors this signal and reports when it stays asserted.
Table 46: Catastrophic Error Sensor Typical Characteristics
Byte Field Description
11 Sensor Type 07h = Processor
12 Sensor Number 68h
13
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 6Fh (Sensor Specific)
14 Event Data 1
[7:6] – 00b = Unspecified Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset = 01h (State Asserted)
15 Event Data 2 Not used.
16 Event Data 3 Not used.
8.2.1 Catastrophic Error Sensor– Next Steps
This error is typically caused by other platform components.
1. Check for other errors near the time of the CATERR event.
2. Verify all peripherals are plugged in and operating correctly, particularly Hard Drives, Optical Drives, and I/O.
3. Update system firmware and drivers.