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Fan presence and redundancy sensors, Table 28: fan speed sensor, Event trigger offset – next steps – Kontron S5500 SEL Troubleshooting User Manual

Page 41

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Cooling subsystem

System Event Log Troubleshooting Guide for Intel® S5500/S3420 series Server Boards

32

Intel order number G74211-001

Revision 1.0

Table 28: Fan Speed Sensor

– Event Trigger Offset – Next Steps

Event Trigger Offset

Assertion

Severity

Deassert

Severity

Description

Next Steps

Hex

Description

00h

Lower non critical
going low

Degraded

OK

The fan speed has dropped below
its lower non critical threshold.

A fan speed error on a new system build is typically not caused by the fan
spinning too slowly, instead it is caused by the fan being connected to the wrong
header (the BMC expects them on certain headers for each chassis and will log
this event if there is no fan on that header).

1. Refer to the Quick Start Guide or the Service Guide to identify the correct

fan headers to use.

2. Ensure the latest FRUSDR update has been run and the correct chassis

was detected or selected.

3. If you are sure this was done, the event may be a sign of impending fan

failure (although this would only normally apply if the system has been in
use for a while). Replace the fan.

02h

Lower critical
going low

non-fatal

Degraded

The fan speed has dropped below
its lower critical threshold.

5.1.2

Fan Presence and Redundancy Sensors

Fan presence sensors are only implemented for hot-swap fans, and require an additional pin on the fan header. Fan redundancy is an
aggregate of the fan presence sensors and will warn when redundancy is lost. Typically the redundancy mode on Intel

®

servers is an n+1

redundancy (if one fan fails there are still sufficient fans to cool the system, but it is no longer redundant) although other modes are also
possible.

Table 29: Fan Presence Sensors Typical Characteristics

Byte

Field

Description

11

Sensor Type

04h = Fan

12

Sensor Number

40h

– 45h (Chassis specific)