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Next steps – Kontron S5500 SEL Troubleshooting User Manual

Page 73

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PCI Express and Legacy PCI subsystem

System Event Log Troubleshooting Guide for Intel® S5500/S3420 series Server Boards

64

Intel order number G74211-001

Revision 1.0

Byte

Field

Description

14

Event Data 1

[7:6]

– 10b = OEM code in Event Data 2

[5:4]

– 10b = OEM code in Event Data 3

[3:0]

– Event Trigger Offset as described in Table 64

15

Event Data 2

PCI Bus number

16

Event Data 3

[7:3]

– PCI Device number.

[2:0]

– PCI Function number

Table 64: PCI Express Correctable Error Sensor Event Trigger Offset

– Next Steps

Event Trigger Offset

Description

Next Steps

Hex

Description

00h

Receiver error

Correctable error occurred

Informational event only. Correctable errors are acceptable and normal at a low rate of
occurrence. If error continues:

1. Decode bus, device, and function to identify the card.

2. If this is an add/in card:

a. Verify card is inserted properly.

b. Install the card in another slot and check if the error follows the card or

stays with the slot.

c.

Update all firmware and drivers, including non-Intel

®

components

3. If this is an onboard device:

a. Update all bios, firmware and drivers.

b. Replace the board.

01h

Bad DLLP error

Correctable bad DLLP occurred

02h

Bad TLLP error

Correctable bad TLP occurred

03h

REPLAY_NUM
Rollover Error

Correctable Replay event occurred

04h

REPLAY Timer
Timeout Error

Correctable Replay timeout event occurred

05h

Advisory non-fatal
Error (received
ERR_COR message)

Correctable advisory event occurred, typically
provided as notice to software driver

06h

Link bandwidth
changed

Link bandwidth changed