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Kontron S5500 SEL Troubleshooting User Manual

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Table of Contents

System Event Log Troubleshooting Guide for Intel® S5500/S3420 series Server Boards

iv

Intel order number G74211-001

Revision 1.0

Table of Contents

1.

Introduction ........................................................................................................................ 1

1.1

Purpose .................................................................................................................. 1

1.2

Industry Standard ................................................................................................... 1

1.2.1

Intelligent Platform Management Interface (IPMI) ................................................... 1

1.2.2

Baseboard Management Controller (BMC) ............................................................. 2

1.2.3

Intel

®

Intelligent Power Node Manager version 1.5 ................................................. 3

2.

Basic decoding of a SEL Record ....................................................................................... 4

2.1

Default values in the SEL records .......................................................................... 4

3.

Sensor Cross Reference List ............................................................................................. 8

3.1

BMC owned Sensors (GID = 0020h) ...................................................................... 8

3.2

BIOS POST owned Sensors (GID = 0001h) ......................................................... 12

3.3

BIOS SMI owned Sensors (GID = 0033h) ............................................................ 12

3.4

Hot Swap Controller Firmware owned Sensors (GID = 00C0h/00C2h) ................. 14

3.5

Node Manager/ME Firmware owned Sensors (GID = 002Ch) .............................. 16

3.6

Microsoft* OS owned Events (GID = 0041) .......................................................... 17

3.7

Linux* Kernel Panic Events (GID = 0021) ............................................................. 18

4.

Power Subsystems ........................................................................................................... 19

4.1

Voltage Sensors ................................................................................................... 19

4.2

Power Unit ........................................................................................................... 23

4.2.1

Power Unit Status Sensor .................................................................................... 23

4.2.2

Power Unit Redundancy Sensor........................................................................... 24

4.3

Power Supply ....................................................................................................... 25

4.3.1

Power Supply Status Sensors .............................................................................. 26

4.3.2

Power Supply AC Power Input Sensors ............................................................... 27

4.3.3

Power Supply Current Output % Sensors ............................................................. 28

4.3.4

Power Supply Temperature Sensors .................................................................... 29

5.

Cooling subsystem .......................................................................................................... 31

5.1

Fan sensors ......................................................................................................... 31

5.1.1

Fan Speed Sensors.............................................................................................. 31

5.1.2

Fan Presence and Redundancy Sensors ............................................................. 32

5.2

Temperature Sensors ........................................................................................... 35

5.2.1

Regular Temperature sensors .............................................................................. 36

5.2.2

Thermal Margin Sensors ...................................................................................... 37

5.2.3

Processor Thermal Control % Sensors................................................................. 39

5.2.4

Discrete Thermal Sensors .................................................................................... 40

6.

Processor subsystem ...................................................................................................... 42

6.1

Processor Status Sensor ...................................................................................... 42

6.2

Catastrophic Error Sensor .................................................................................... 44

6.2.1

Catastrophic Error Sensor

– Next Steps ................................................................ 44