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Troubleshooting, Problem possible cause possible correction – Bird Technologies SA-6000XT-Manual User Manual

Page 94

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78

Troubleshooting

Any service procedure not covered in this manual should be referred to an
authorized service facility.

Problem

Possible Cause

Possible Correction

Unit will not power up. Battery pack drained.

Charge the battery pack.
See “Charging the Battery”
on page 77.

Battery pack unable to
keep a charge.

Replace the battery pack. See
“External Battery Pack
(Optional), Long-term Storage
Maintenance” on page 77.

AC adapter is damaged.

Replace the AC adapter.

Date and time appear,
hiding the display.

Internal error.

Press Mode, Utility, and
then Escape.

Fault Location trace
appears incorrect.

Scale too large.

Press Auto Scale to make
the scale smaller.

Incorrect cable loss or
velocity of propagation.

Check the cable loss and V

p

settings. See “Cable Loss
Measurement” on page 21.

Erratic antenna test
measurements.

Bad calibration combo.

Use a different calibration
combo.

Softkeys beep when
pressed without
performing any function.

Context switching
operations taking place.

Wait for screen changes to
complete before.

Keys do not respond.

Unit is “Locked Up”

Turn the unit off by holding

down the power button for at

least 5 seconds and then

releasing it. Once the unit

has powered down, turn it

back on.
Do a full system initialization:

a. Disconnect the AC adapter

b. Hold down the Contrast

key while turning the unit off.

c. Turn the unit back on.

Limit line disappears in
Fault Location.

Limit line not drawing.

Turn the limit line off and

then back on.

Recalled fault location
trace is invalid.

No fault location
measurement made since
last full system initialization.

Change to Measure Match
Mode and then back to Fault
Location Mode.

Unit beeps and turns off. Internal error.

Turn the unit on and continue.

Unit was last shut down
because the battery was
too low to operate the unit.

Operate the unit from the AC
adapter.

Trace drifts outside of

specifications.

Calibration lost.

Calibrate the unit immediately.
See “Calibrating the Site

Analyzer” on page 11.

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