Rockwell Automation FactoryTalk Metrics User Guide - Manual (Page 12)

Chapter 1 Welcome to FactoryTalk Metrics
They should be familiar with:
• Microsoft Windows operating systems.
Consult the following resources for additional information about
the product:
• Release Notes
The release notes contain current information about the
product, including hardware and software requirements, new
features, known and fixed anomalies.
• RSBizWare Administration Guide
The administration guide helps the RSBizWare administrator
install and configure the software as well as understand the
architecture of the RSBizWare suite and its components.
• Online help
The online help provides general information and step-by-step
procedures for working with the product.
• Rockwell Automation Support Center
The support center provides a variety of services, such as
trainings, webinars, and online support that will improve your
experience using the RSBizWare suite.
TIP
For web-based product support, and for detailed information on
technical support resources, please visit the support site.
Access the Rockwell Automation Knowledge base for 24/7 technical
information and assistance. You can also download software patches
and new software versions, ask questions via email, participate in
user forums, and access other useful problem-solving tools.
The support resources available vary, depending on the product
purchased. The latest information can be obtained from the
Rockwell Automation Technical Support website.
Where Can I Go for Help?
Get Web Support
12 Rockwell Automation Publication PLTMT-UM001M-EN-P-June 2014