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Voice status report and touch-tone commands – Sensaphone IMS-4000 Users manual User Manual

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Chapter 3: Operation

VoiCe sTaTUs reporT anD ToUCh-Tone CoMManDs

The IMS-4000 is capable of delivering a spoken status report when called via telephone. The status report can provide infor-

mation on both environmental conditions and IP alarms. In addition, you can ping devices over the telephone and switch

PowerGate outlets.

User speCifiC reporTs

The status report is customized based on your User Code. Only callers with a valid User Code can hear a Status Report.

Alternatively, the unit is also capable of matching the calling number to one of the Contact Numbers, using Caller-ID (if

available). When the unit receives Caller-ID information it searches all of the Contact Numbers to try to find a match to a

particular user. If a match is found the unit customizes the report based on the User Profile.
The unit creates a custom report based on the Classes that the User has selected. Only inputs for which there is a Class

match between the user Class List and the input Alarm Class will be reported. For example, if a user had selected tempera-

ture and humidity in their User Class List, then only inputs with Alarm Class temperature and humidity will be reported.

sample status report

To receive a status report, call the unit. When it answers wait for the beep. Immediately after hearing the beep, press any

touch-tone. The unit will begin speaking and request your User Code. If the unit receives a valid User Code it will continue

with several menu options. A sample of the main menu is shown below:
“Hello, this is the IMS-4000 at the IT Dept of XYZ Company"
“Enter your user code:”
To hear the environmental status, press 1.
To hear the IP status, press 2.
To ping an IP device press 3.
To check the status of a PowerGate outlet, press 4.
To switch an outlet on a PowerGate, press 5.
To turn on the microphone, press 6.
To disconnect, press 7.
To repeat this menu, press 8.
If the caller had selected option 1 they would get a sub-menu asking if they would like to hear an environmental alarm sum-

mary report or a full environmental status report. The alarm summary only reports on inputs that are currently beyond

their limits, or are in an alarm condition and have a class match. The full report provides status on all inputs that have a

class match. A sample of a full environmental status report is listed below. Items in italics are custom messages recorded by

the user.
Environmental sensors at the IT Dept of XYZ Company

Channel 1, temperature in the server room, is 76.4 degrees Fahrenheit, OK
Channel 2, temperature in rack B, is 82.7 degrees Fahrenheit, too high
Channel 3, humidity in the server room, is 33.9%, OK
Channel 6, water under server room floor, OK
Channel 7, smoke alarm in the server room, OK
Channel 9, battery, is 100.0%, OK
Channel 10, power, is 116.3 volts, OK
Channel 11, Sound level, OK

Note: The Voice menus are intelligent, such that they will only recite menu options if there is relevant content. For

example, if there are no IP Alarms programmed then the IP Alarm menu option will be skipped, or if there is no

PowerGate connected, then this menu option will be skipped; or if the User has no Environmental sensors in his class,

then these will be skipped.