Sensaphone IMS-4000 Users manual - Manual (Page 75)

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Chapter 3: Operation
chapter 3: operatIon
After installation and programming have been completed, the Sensaphone IMS-4000 is fully operational. This chapter
explains how the IMS-4000 operates.
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The IMS-4000 can be programmed to contact specific users when an alarm occurs. A user may be contacted depending on
whether the alarm has already been acknowledged by another user, or regardless of acknowledgement by other users. This
allows flexibility in configuring your system for the way you want alarms handled. When a user does not wish to be con-
tacted if someone else has already acknowledged the alarm, then we call this contact type an “Until Acknowledged” contact.
“Until Acknowledged” means that a user is on the call list until the alarm is acknowledged, and once acknowledgement is
received, this user is removed from the list. If a user always wants to be contacted when an alarm occurs, we call this contact
type “Inform Only.” This means that this user will always receive notification of the alarm, regardless of acknowledgement
by other users.
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Alarms can be acknowledged six ways:
1) By entering your Usercode using a touch-tone telephone when prompted during a Voice telephone call.
2) By calling in to the unit and entering your Usercode via touch-tone phone when prompted. Only alarms that are in the
User’s Class can be acknowledged. Note that the Intercall Delay must be set to a minute or more to allow time to call in
to the unit.
3) By logging-in to the IMS-4000 and clicking the Alarm Acknowledgment button on the status screen for the Input in
alarm. See sample below:
Figure 1: Alarm Acknowledgment button
4) By clicking the Ack button next to the input on the IMS web page.
Figure 2: Web page acknowledgment
5) By SNMP Management software.
6) By the IMS-4000 itself. If there are no Until Acknowledge contacts in the call list or if the maximum number of calling
rounds has been exhausted, the IMS-4000 will self-acknowledge the alarm.