HP Brocade 4Gb SAN Switch for HP BladeSystem p-Class - Manual (Page 178)

178 Working with diagnostic features
Setting up automatic trace dump transfers
You can set up a switch so that diagnostic information is transferred automatically to a remote server. Then,
if a problem occurs you can provide your customer support representative with the most detailed
information possible. To ensure the best service, you should set up for automatic transfer as part of
standard switch configuration, before a problem occurs.
Setting up for automatic transfer of diagnostic files involves the following tasks:
• Specify a remote server to store the files.
• Enable the automatic transfer of trace dumps to the server. (Trace dumps overwrite each other by
default; sending them to a server preserves information that would otherwise be lost.)
• You should also set up a periodic checking of the remote server so that you are alerted if the server
becomes unavailable and you can correct the problem.
Once the setup is complete, you can run the
supportsave -c
command to save diagnostic information
to the server without the need to specify server details.
The following procedures describe in detail the tasks for setting up automatic transfer. For details on the
commands, refer to the HP StorageWorks Fabric OS 4.x command reference guide.
To specify a remote server:
1. Verify that the FTP service is running on the remote server.
2. Connect to the switch and log in as admin.
3. Issue the following command:
supportftp -s
The command becomes interactive and you are prompted for the required information.
4. Respond to the prompts as follows:
To enable the automatic transfer of trace dumps:
1. Connect to the switch and log in as admin.
2. Issue the following command:
traceftp -e
•
Host Name
Enter the name or IP address of the server where the file is to be
stored; for example,
192.1.2.3
.
•
User name
Enter the user name of your account on the server; for example,
JohnDoe
.
•
Password
Enter your account password for the server.
•
Remote directory
Specify a path name for the remote directory. Absolute path
names can be specified using forward slash (/). Relative path
names create the directory in the user’s home directory on UNIX
servers, and in the directory where the FTP server is running on
Windows servers.