Anonymous usage information storage – HP Officejet Pro X576 Multifunction Printer series User Manual
Page 325
Anonymous usage information storage
The HP cartridges used with this printer contain a memory chip that assists in the operation of the
printer.
In addition, this memory chip stores a limited set of anonymous information about the usage of the
printer, which might include the following: the date when the cartridge was first installed, the date
when the cartridge was last used, the number of pages printed using the cartridge, the page coverage,
frequency of printing, the printing modes used, any printing errors that might have occurred, and the
printer model.
This information helps HP design future printers to meet our customers’ printing needs. The data
collected from the cartridge memory chip does not contain information that can be used to identify a
customer or user of the cartridge or their printer.
HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling
program (HP Planet Partners:
memory chips from this sampling are read and studied in order to improve future HP printers. HP
partners who assist in recycling this cartridge might have access to this data, as well.
Any third party possessing the cartridge might have access to the anonymous information on the
memory chip. If you prefer to not allow access to this information, you can render the chip inoperable.
However, after you render the memory chip inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can make this information
inaccessible by turning off the memory chip's ability to collect the printer's usage information:
To disable the usage information function
1.
On the printer control panel, touch Setup.
2.
Select Preferences, and then select Cartridge Chip Information.
3.
Touch OK to turn off usage information collection.
NOTE:
To re-enable the usage information function, restore the factory defaults.
NOTE:
You can continue to use the cartridge in the HP printer if you turn off the memory chip's ability
to collect the printer’s usage information.
ENWW
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