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No dial tone, The fax is busy. message appears, The no fax answer. message appears – HP Officejet Pro X576 Multifunction Printer series User Manual

Page 200

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No dial tone.

Make sure that the telephone cord from the product is plugged directly into the wall telephone

jack.

Check for a dial tone on the phone line by using the

Start Fax

button.

Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice

call.

Unplug the telephone cord from both the product and the wall and replug the cord.

Make sure that you are using the telephone cord that came with the product.

Plug the product phone cord into a jack for another phone line.

Check the phone line by using the

Run Fax Test

option from the

Service

menu on the control panel.

a. From the Home screen, touch the

Setup

button.

b. Open the

Fax Setup

menu.

c.

Open the

Fax Tools

menu.

d. Select the

Run Fax Test

item.

The Fax is busy. message appears

Try sending the fax again.

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

Check for a dial tone on the phone line by using the

Start Fax

button.

Make sure that the phone is working by disconnecting the product, plugging in a telephone to the

phone line, and making a voice call.

Plug the product phone cord into a jack for another phone line, and try sending the fax again.

Try a different phone cord.

Send the fax at a later time.

If the error persists, contact HP. See

www.hp.com/support

or the support flyer that came in the

product box.

The No fax answer. message appears

Try to resend the fax.

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

184

Chapter 12 Fax

ENWW

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