HP Officejet Pro X576 Multifunction Printer series - Manual (Page 234)

Step 4: Test copy functionality
1. Place the configuration page into the document feeder and make a copy. If paper does not feed
smoothly through the document feeder, you might need to clean the document feeder rollers and
separation pad. Make sure the paper meets specifications for this product.
2. Place the configuration page onto the scanner glass and make a copy.
3. If the print quality on the copied pages is not acceptable, clean the scanner glass and the small
glass strip.
Step 5: Test the fax sending functionality
1. From the control panel Home screen, touch the Setup button.
2. Open the Fax Setup menu, and then open the Fax Tools menu. Touch the Run Fax Test button to
test the fax functionality.
3. Touch the Fax button on the product control panel, and then touch the Start Fax button.
Step 6: Test the fax receiving functionality
1. From the control panel Home screen, touch the Setup button.
2. Touch the Fax Setup menu, and then touch the Fax Tools menu. Touch the Run Fax Test button to
test the fax functionality.
3. Use another fax machine to send a fax to the product.
4. Review and reset the product fax settings.
Step 7: Try sending a print job from a computer
1. Use a word-processing program to send a print job to the product.
2. If the job does not print, make sure you selected the correct printer driver.
3. Uninstall and then reinstall the product software.
Step 8: Test the Plug and Print USB Drive printing functionality
1. Load a .PDF document or .JPEG photo onto a USB flash drive, and insert it in the slot on the front
of the product.
2. The USB Print menu opens. Try printing the document or photo.
3. If no documents are listed, try a different type of USB flash drive.
218 Chapter 14 Solve problems ENWW