HP Virtual Connect Flex-10 10Gb Ethernet Module for c-Class BladeSystem - Manual (Page 14)

HP Virtual Connect Manager 14
If the default password for the Administrator user has been changed and needs to be restored, see
information about resetting the administrator password and DNS settings in the HP Virtual Connect for
c-Class BladeSystem Setup and Installation Guide on the Installing tab of the HP BladeSystem Technical
Resources website ( http://www.hp.com/go/bladesystem/documentation ).
Logon problems might be caused by the following:
• You have recently upgraded the VCM firmware. You might have to clear the browser cache before
attempting to log on again.
• The information is not being entered correctly. User names and passwords are case-sensitive.
• The account being entered is not an account for VCM.
• The account being entered has been deleted, disabled, or locked out.
• The password for the account needs to be changed.
• There is no connection to the primary VC-Enet module running VCM.
• VCM is undergoing a failover or recovery.
• The attempted IP sign-in address is not valid for the specified account.
• The attempted IP sign-in address is for a VC-Enet module not running the primary VCM.
• The browser settings are incorrect. See "Configuring browser support (on page 11 )."
• You have entered an invalid role or authentication service name.
• Authentication service is disabled, is not correctly configured, or is not up in the server.
VCM wizards
The first time you log in to the VCM GUI, a series of setup wizards automatically launches:
• HP Virtual Connect Manager Domain Setup Wizard
• HP Virtual Connect Manager Network Setup Wizard