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Multiline calls, Display of line information in call control – Siemens HIPATH 8000 OPTIPOINT410 User Manual

Page 193

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Operating the Telephone with the optiPoint display module

193

Step by Step

Multiline Calls

Display of Line Information in Call Control

This section describes how the multiline Call Control

provides information about the current status of other

lines. This should enable users to toggle between vari-

ous Call Controls and to obtain an overview of impor-

tant operating states of lines that are currently not visi-

ble.

This is enabled by the display of lines that have the fol-

lowing states:

• Active

• Ringing

• Held by own phone

• Call Waiting mode

• Held by another phone

In the lower part of Call Control a line information

box appears; it displays the line with the most impor-

tant status in accordance with the following priorities:

• Active and signalling (for second incoming call) – dis-

played as "Ringing" or "Call waiting".

• Active

• Ringing (incoming call, hold ringback or hold ring-

back for pickup group), in the order established by

the rules for selecting the preferred terminal line

(see

page 182).

• On Hold (manual hold) on your own telephone in the

order last on hold, displayed first

• On Hold (manual hold) on a different telephone in

the order last on hold, displayed first.

• Advisory tone for

– incoming call
– on hold too long (Hold Ringback)
– on hold too long in pickup group (Hold Ringback)
in the order defined by the rules for selecting the

preferred terminal line (see

page 182)

The states Ringing, Call Waiting and On Hold

are only shown for those lines for which the user

has activated Line informationin Line settings.

This manual is related to the following products: