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Sun Microsystems StorEdge 6900 Series User Manual

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Sun StorEdge 3900 and 6900 Series Troubleshooting Guide • March 2002

1. Discover the error by checking one or more of the following messages or files:

Storage Automated Diagnostic Environment alerts or email messages

/var/adm/

messages

Sun StorEdge T3+ array

syslog

file

Storage Service Processor messages

/var/adm/messages.t3

messages

/var/adm/log/SEcfglog

file

2. Determine the extent of the problem by using one or more of the following

methods:

Storage Automated Diagnostic Environment Topology view

Storage Automated Diagnostic Environment Revision Checking (manual patch or
package, to check whether the package or patch is installed)

Verify the functionality using one of the following:

checkdefaultconfig

(1M)

checkt3config

(1M)

cfgadm -al

output

luxadm

(1M) output

Check the multipathing status using the Sun StorEdge Traffic Manager software
or

VxDMP

.

3. Check the status of a Sun StorEdge T3+ array by using one or more of the

following methods:

Storage Automated Diagnostic Environment device monitoring reports

Run the

SEcfg

script, which displays and shows the Sun StorEdge T3+ array

configuration

Manually open a telnet session to the Sun StorEdge T3+ array

luxadm

(1M) display output

LED status on the Sun StorEdge T3+ array

Explorer Data Collection Utility output (located on the Storage Service Processor)

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