Sun Microsystems 6.0005E+11 User Manual

Ultra, Enterprise

Text mode
Original mode

Ultra

™

Enterprise

™

6000/5000/4000

Systems Manual

Part No.: 802-3845-11
Revision A, November 1996

The Network Is the Computer

™

Sun Microsystems Computer Company

2550 Garcia Avenue
Mountain View, CA 94043 USA
415 960-1300

fax 415 969-9131

Table of contents

Document Outline

Ultra™ Enterprise™ 6000/5000/4000 Systems Manual
Contents
- 1. Product Overview 1-1
- 2. Safety Precautions and Tools Requirements 2-1
- 3. CPU/Memory Boards and Components 31
- 4. I/O Boards and Components 41
- 5. Disk Boards and Components 51
- 6. Clock Board 61
- 7. Power Supplies 71
- 8. Internal SCSI and Storage Devices 81
- 9. Troubleshooting Overview 91
- 10. Flow Diagrams for Troubleshooting 101
- 11. Safety and Tools 111
- 12. Powering Off and On 121
- 13. Preparing for Service 131
Figures
Tables
- Preface
How This Book Is Organized
UNIX Commands
Typographic Conventions
Shell Prompts
Related Documents
Ordering Sun Documents
Sun Welcomes Your Comments
Notes, Cautions, and Warnings
- Part1— Product Description
  - Product Overview
- 1
1.1 Standard Features
- Figure11 Ultra Enterprise Data Center System Cabinet and Standalone Enclosure
- Figure12 Enterprise 6000/5000 System Cabinet (Front View)
- Figure13 Bezels for Cabinet System - Three Examples
- Figure14 Enterprise 6000/5000 System Cabinet (Rear View)
- Figure15 Enterprise 4000 System
1.2 Basic Definitions
- Table11 Definitions of Terms
1.3 Internal Options
- Table12 Internal Options for the Ultra Enterprise Server Systems
- Safety Precautions and Tools Requirements
- 2
2.1 Safety Precautions
- Table21 Safety Precautions
2.2 Symbols
2.3 Tools Required
- Part2— System Components
  - CPU/Memory Boards and Components
- 3
3.1 Handling Boards and Assemblies
3.2 Filler Panels and Load Boards
- Figure31 Filler Panel (Enterprise 5000/4000 Only)
- Figure32 Load Board (Enterprise 6000 Systems Only)
3.3 Hot-Plug Feature
3.4 CPU/Memory Boards
- Figure33 CPU/Memory Board Simplified Block Diagram
- 3.4.1 Removing a Board
  - 3.4.1.1 Removing a Board from a Powered On System
  - 3.4.1.2 Removing a Board from a Nonpowered On System
- 3.4.2 Installing a Board
- 3.4.3 UltraSPARC Modules
- 3.4.4 Handling Precautions
- 3.4.5 Memory Modules (SIMMs)
3.1 Handling Boards and Assemblies
3.2 Filler Panels and Load Boards
- Figure31 Filler Panel (Enterprise 5000/4000 Only)
- Figure32 Load Board (Enterprise 6000 System Only)
3.3 SCSI Termination
- Figure33 SCSI Terminator
3.4 Hot-Plug Feature
3.5 I/O Boards
- 3.5.1 tpe-link-test? Variable
- 3.5.2 Removing a Board
  - 3.5.2.1 Removing a Board from a Powered On System
  - 3.5.2.2 Removing a Board from a Nonpowered On System
- 3.5.3 Installing a Board
- 3.5.4 SBus Cards
- 3.5.5 Graphics (UPA) Cards
- 3.5.6 Fibre Cards
  - 3.5.6.1 Removing a Fibre Card
  - 3.5.6.2 Installing a Fibre Card
5.1 Handling Boards and Assemblies
5.2 Filler Panels and Load Boards
- Figure51 Filler Panel (Enterprise 5000/4000 Only)
- Figure52 Load Board (Enterprise 6000 Systems Only)
5.3 SCSI Termination
- Figure53 SCSI Terminator
5.4 Hot-Plug Feature
5.5 Disk Boards
- 5.5.1 Removing a Board
  - 5.5.1.1 Removing a Board from a Powered On System
  - 5.5.1.2 Removing a Board from a Nonpowered On System
- 5.5.2 Installing a Board
- 5.5.3 Disk Drives
  - 5.5.3.1 Removing a Disk Drive
  - 5.5.3.2 Installing a Disk Drive
6.1 Handling Boards and Assemblies
6.2 Clock Board
- Figure61 Clock Board Simplified Block Diagram
- 6.2.1 ConsoleBus
- 6.2.2 Clocks
- 6.2.3 Reset logic
- 6.2.4 Removing a Clock Board
- 6.2.5 Installing a Clock Board
6.1 Safety Precautions
- Table62 Safety Precautions
6.2 Distribution
6.3 Peripheral Power Supply
- Figure61 Peripheral Power Supply
- 6.3.1 Troubleshooting a Peripheral Power Supply
- 6.3.2 Replacing a Peripheral Power Supply
6.4 Power/Cooling Module (PCM)
- Figure65 PCM
- 6.4.1 Power Requirements
  - Table63 Minimum and Redundant Working Power Supplies Required to Power Active Boards
- 6.4.2 Cooling Requirements
- 6.4.3 Troubleshooting a PCM
- 6.4.4 Replacing a PCM
8.1 Tape and CD-ROM Drives
- 8.1.1 Use and Maintenance
- 8.1.2 Removing/Replacing a Tape or CD-ROM Drive in Enterprise 6000/5000 Systems
- 8.1.3 Removing/Replacing a Tape or CD-ROM Drive in an Enterprise 4000 System
8.2 Multi-Tape Tray and SPARCstorage Library
8.3 External Disk Drives
- 8.3.1 Use and Maintenance
- 8.3.2 Removing and Installing a Disk Drive
  - Part3— Troubleshooting
    - Troubleshooting Overview
  - 9
9.1 Using a Terminal
- 1. Halt the system and turn off power.
- 2. Connect the terminal to serial port A on the clock board.
- 3. Power on the terminal.
- 4. Set up the terminal.
- 5. Turn the keyswitch to the diagnostic position ().
  - Figure91 TTY Serial Port A
9.2 Hardware Indicators
- 9.2.1 System Front Panel LEDs
  - Table91 System Status Codes
- 9.2.2 Clock Board LEDs
- 9.2.3 CPU/Memory and I/O Board LEDs
  - Table92 Board Status LED Codes
- 9.2.4 Disk Board LEDs
- 9.2.5 Power Supplies
  - 9.2.5.1 Peripheral Power Supply
  - 9.2.5.2 Power/Cooling Modules (PCMs)
    - Table93 Modular Power Supply LED Codes
- 9.2.6 Disk Tray Indicators
9.3 Basic Definitions for the Card Cage
9.4 Diagnosing Problems
- 9.4.1 Error Messages
- 9.4.2 SunVTS
- 9.4.3 prtdiag(1M)
  - 9.4.3.1 History Log Option
  - 9.4.3.2 Running prtdiag
- 9.4.4 POST and OpenBoot
- 9.4.5 Solstice SyMON
9.5 Specific Problems and Solutions
- 9.5.1 Failure of Network Communications
- 9.5.2 Resetting and Power Cycling the System from a Remote Console
10.1 No AC or DC Power
- Figure101 Diagnosing AC/DC Power Problems
10.2 System Cannot Boot
- Figure102 Diagnosing Operating System Problems
10.3 Defective CPU/Memory Board
- CPU/Memory boards are hot-pluggable.
  - Figure103 Diagnosing CPU/Memory Board Problems
10.4 Defective I/O Interface Board
- Figure104 Replacing I/O Interface
10.5 Defective Disk Board
- Figure105 Diagnosing Disk Board Problems
10.6 Defective Disk Drive
- Figure106 Diagnosing Disk Drive Problems
10.7 Defective Power Supplies
- Figure107 Diagnosing Power Supply Problems
10.8 Defective Clock Board
- Figure108 Diagnosing a Defective Clock Board
- Part4— Service Information
  - Safety and Tools
- 11
11.1 Safety Precautions
- Table111 Safety Precautions
11.2 Symbols
11.3 System Precautions
11.4 Tools Required
- Powering Off and On
- 12
12.1 Powering Off the System
- 12.1.1 Enterprise 6000/5000 Cabinet Systems
- 12.1.2 Enterprise 4000 System
12.2 Removing the External Cables
- 1. Position the server for easy access to the rear.
- 2. Enterprise 6000/5000 systems only: remove the rear screen panel and the kick panel by loosenin...
  - Figure125 Rear Screen and Kick Panel
- 3. Disconnect each cable from the I/O boards carefully.
- 4. Mark each cable for identification as you remove it.
- 5. Remove any cable restraints.
- 6. Clear the cables away from the server.
12.3 Restarting the System
- 1. The system key switch must be turned to(the standby position).
- 2. Enterprise 6000/5000 systems only: turn the Local/Remote switch down, to Local.
- 3. Turn on the AC power sequencer power switch.
- 4. Turn on power to the terminal.
- 5. Turn the key switch to(the power on position).
  - Figure126 Local/Remote Switch
- 6. Watch the terminal screen for any POST error messages.
- 7. To start POST again, or if the system hangs, press the CPU reset switch on the clock board.
  - Figure127 CPU Reset Switch on Clock Board
- 8. If the system displays “not responding” or “no carrier” messages, the Link Integrity Test may ...
12.4 Reading Boot Messages
- Figure128 Front Panel Status LEDs (Cabinet Server)
- Figure129 Front Panel Status LEDs (Standalone Server)
- Table121 LED Status Indicators
- Preparing for Service
- 12
12.1 Servicing Hot-Pluggable Components
12.2 Powering Off the System
12.3 Internal Access - Enterprise 6000/5000 Systems
- 12.3.1 Outer Cover Reference Guide
  - Table121 Cover Removal by Assembly
- 12.3.2 CD-ROM/Tape Device Door
- 12.3.3 Top Front Bezel
  - 1. Grasp the bezel on both sides at the top and pull out far enough to just disengage the ball st...
  - 2. Remove the bezel. Set the bezel aside.
    - Figure121 Removing the Front Bezel
- 12.3.4 Front Panels Hinged Door
- 12.3.5 Rear Screen Panel
- 12.3.6 Side Panels
- 12.3.7 Fan Tray
- 12.3.8 Kick Panel
  - 1. Loosen the two screws.
    - Figure126 Removing the Kick Panel
  - 1. Arrange cables (if applicable) neatly behind the kick panel, then fasten the two screws to sec...
- 12.3.9 Stabilizer Bar
  - 1. Extend the stabilizer bar fully from the bottom of the cabinet.
  - 2. Screw the two stabilizer bar levelling pads down until they are 1/8 to 1/4inch (3 to 6 mm) a...
    - Figure127 Stabilizer Bar and Levelling Pads
12.4 Internal Access - Enterprise 4000 System
- 12.4.1 Top Bezel
  - 1. Grasp the bottom corners of both sides of the top bezel and pull it toward you.
  - 2. Tilt the top bezel upward to a 45o angle and remove the bezel.
    - Figure128 Removing the Top Bezel/Panel
- 12.4.2 SCSI Tray
12.5 Powering On the System
- Part5— Appendixes
  - Specifications
- A
A.1 Physical Specifications
- TableA1 Cabinet Server Physical Specifications
- TableA2 Cabinet Server Clearance and Service Access
- TableA3 Cabinet Server Shipping Specifications
- TableA4 Standalone Server Physical Specifications
- TableA5 Standalone Server Clearance and Service Access
- TableA6 Standalone Server Shipping Specifications
A.2 Electrical Specifications
- TableA7 Cabinet Server Electrical Specifications
- TableA8 Standalone Server Electrical Specifications
A.3 Environmental Requirements
- TableA9 Cabinet Server Temperature, Humidity, and Altitude Limits
- TableA10 Standalone Server Temperature, Humidity, and Altitude Limits
- Functional Description
- B
B.1 System Overview
- B.1.1 Board Types
B.2 System Packaging
- B.2.1 Enterprise 6000 Server
  - FigureB2 Ultra Enterprise System Cabinet
- B.2.2 Enterprise 5000 Server
  - FigureB3 Enterprise 5000 Server
- B.2.3 Enterprise 4000 Standalone Server
  - FigureB4 Enterprise 4000 Standalone Server
B.3 Software
B.4 Board Hot-Plug Procedures
B.5 CPU/Memory Board
- FigureB5 CPU/Memory Board
- B.5.1 CPU Modules
- B.5.2 System Master Board
- B.5.3 SIMMs
  - B.5.3.1 Slot Locations
    - FigureB6 SIMM Slot Locations
  - B.5.3.2 SIMM Selection
B.6 I/O Boards
- FigureB7 SBus I/O Board
- FigureB8 Graphics I/O Board
B.7 Network Interfaces
B.8 Disk Board
B.9 Power Supplies
- B.9.1 Power/Cooling Modules (PCMs)
  - 1. The remaining power/cooling modules must provide sufficient electrical power. As a general rul...
  - 2. The PCM should be replaced quickly so that any adjacent boards will not overheat from lack of ...
- B.9.2 Peripheral Power Supply
  - FigureB9 Peripheral Power Supply
B.10 Clock Board
- FigureB10 Clock Board
B.11 Disk Trays
B.12 CD-ROM/Tape Tray
- SCSI Devices
- B
B.1 SCSI Tray Target IDs
- TableB1 SCSI Tray Default SCSI ID Numbers
B.2 Disk Board Target IDs
- TableB2 Disk Board Default SCSI Disk Drive ID Numbers
B.3 SCSI Cable Length
- TableB3 Internal SCSI Lengths (Approximate)
B.4 SCSI Termination
- Rules for System Configuration
- C
C.1 Card Cage
- C.1.1 CPU/Memory Boards
  - 1. Install CPU/Memory boards at the front of the system, starting with the top slot (slot 0). If ...
  - 2. After the front slots are filled, you may add CPU/Memory boards at the rear of the system, bel...
- C.1.2 I/O Boards
- C.1.3 Disk Board
- C.1.4 Power Supplies and Fan Cooling
- C.1.5 Filler Panels and Load Boards
C.2 SBus Modules
- 1. Install double-wide SBus cards only on the SBus I/O board, at SBus slots 1 and 2. The location...
- 2. Double-wide SBus cards cannot be used with the Graphics I/O board. The middle card connector d...
C.3 CPU Modules
- 1. Each CPU/Memory board has two sets of CPU connectors, marked “PROC 0” and “PROC 1”.
- 2. Do not mix CPU speeds—all CPUs run at the lowest common frequency.
- 3. To run 250 MHz CPU modules, the following are requirements:
  - a. The system must have clock board part number 501-4286.
  - b. The system must not have 250 MHz CPU modules with CPU modules of a different speed.
- 4. The order of filling CPU slots is not critical. However, to optimize heat dissipation in the s...
  - TableC1 Example of CPU Placement
C.4 Memory Modules
- 1. The SIMMs are 168-pin, JEDEC-standard devices. Do not use other types of memory modules.
- 2. All SIMMs in a bank (eight SIMMs) must have the same capacity. Do not mix 8, 32, or 128 Mbyte ...
- 3. All SIMMs in a bank should have the same speed rating. If SIMMs of different speeds are mixed ...
C.5 Power Supplies
C.6 Disk Drive Trays
- 1. The disk drive tray containing the boot disk should be connected to the I/O board in card cage...
- 2. Additional drive trays may be attached to I/O boards in any other card cage slot.
- 3. In the Enterprise 6000 and 5000 systems, optional disk trays may be mounted under the card cag...
C.7 CD-ROM/Tape Drive Tray
- 1. For the 8-slot Enterprise 4000 system, the optional CD-ROM and tape drives are mounted horizon...
- 2. For the 16-slot Enterprise 6000 and 8-slot Enterprise 5000 cabinets, the optional CD-ROM and t...
- 3. The Enterprise 6000 and 5000 systems have space above the card cage for an optional multi-tape...
C.8 Connecting Cables
- C.8.1 SCSI
  - 1. The maximum length for a chain of non-differential SCSI cables is 6.0 meters (20 feet). (Maximum)
  - 2. The maximum length for a chain of differential SCSI cables is 25 meters (82 feet). (Maximum)
- C.8.2 Ethernet
  - 1. The main Ethernet should be connected to the I/O board in slot 1.
  - 2. Additional Ethernet connections may be made to I/O boards in any other card cage slot.
- C.8.3 Video Interface
E.1 Enterprise 6000/5000 Systems
- E.1.1 System Cabinet Fan Tray Assembly
- E.1.2 Domestic and International System Cabinet AC Input Cable Assembly
  - To remove the AC input cable assembly:
  - To replace the AC input cable assembly:
- E.1.3 Universal System Cabinet Power Sequencer
  - To remove the power sequencer:
  - To replace the power sequencer:
- E.1.4 CD Tray Power and Data Cable Assemblies
  - To remove the cable assembly:
  - To replace the cable assembly:
- E.1.5 Key Switch Assembly
  - To remove the key switch assembly:
  - To replace the key switch assembly:
- E.1.6 SCSI Tape Adapter PCS Assembly
  - To remove the SCSI adapter assembly:
  - To replace the SCSI adapter assembly:
- E.1.7 Key Switch Adapter Assembly
  - To remove the key switch adapter assembly:
  - To replace the key switch adapter assembly:
- E.1.8 Fan Tray Assembly, 200/240V
  - To remove the fan tray assembly:
  - To replace the fan tray assembly:
- E.1.9 Centerplane
  - To remove the centerplane:
  - To replace the centerplane:
E.2 Enterprise 4000 System
- E.2.1 Fan Tray Assembly, 100V/240V
  - To remove the fan tray assembly:
  - To replace the fan tray assembly:
- E.2.2 Key Switch Assembly
  - To remove the key switch assembly:
  - To replace the key switch assembly:
- E.2.3 Centerplane
  - To remove the centerplane:
  - To replace the centerplane:
F.1 Enterprise 6000/5000 Systems
- TableF2 Enterprise 6000 System, Front View
- TableF3 Enterprise 6000 System, Rear View
- TableF4 SCSI Tape Adapter PCS Assembly
- TableF5 Key Switch Tray
- TableF6 SunCD 4
- TableF7 Power Sequencer
- TableF8 Fan Tray Assembly
- TableF9 Centerplane Assembly
- TableF10 Power/Cooling Module (PCM)
- TableF11 Peripheral Power Supply
- TableF12 CPU/Memory Board
- TableF13 SBus I/O Board Assembly
- TableF14 Graphics I/O Board Assembly
- TableF15 Clock Board Assembly
- TableF16 Disk Board Assembly
- TableF17 Load Board Assembly
F.2 Enterprise 4000 System
- TableF18 Enterprise 4000 System, Front View
- TableF19 Enterprise 4000 System, Rear View
- TableF20 Key Switch Tray
- TableF21 Fan Tray Assembly
- TableF22 Centerplane Assembly
- TableF23 CD-ROM and Tape Devices
- TableF24 68 Pin Terminator
- Connectors
- F
F.1 CPU/Memory Board
- FigureF1 CPU/Memory Board Connector Locations
- F.1.1 Centerplane Connector
  - FigureF2 CPU/Memory Board Centerplane Connector Location
  - FigureF3 Centerplane Connector Detail
- F.1.2 CPU Module Connectors
F.2 I/O Board
- FigureF8 SBus I/O Board Connector Locations
- FigureF9 Graphics I/O Board Connector Location
- F.2.1 Centerplane Connector
- F.2.2 SBus Connectors
- F.2.3 UPA Connector Location
  - FigureF13 Graphics I/O Board UPA Connector Location
- F.2.4 Ethernet Connector (TPE)
  - FigureF14 I/O Board Ethernet Connector Locations
- F.2.5 MII Connector
  - FigureF15 I/O Board MII Connector Locations
- F.2.6 Fiber Interface Connectors
  - FigureF16 I/O Board Fiber 0 Interface Connector Locations
  - FigureF17 I/O Board Fiber 1 Interface Connector Locations
- F.2.7 SCSI Connector
  - FigureF18 I/O Board SCSI Connector Locations
F.3 Disk Board
- FigureF19 Disk Board Connector Locations
- F.3.1 Centerplane Connector
  - FigureF20 Disk Board Centerplane Connector Location
- F.3.2 SCSI In Connector
  - FigureF21 Disk Board SCSI In Connector Location (Upper)
- F.3.3 SCSI Out Connector
  - FigureF22 Disk Board SCSI Out Connector Location (Lower)
F.4 Clock Board
- FigureF23 Clock Board Connector Locations
- F.4.1 Centerplane Connector
  - FigureF24 Clock Board Centerplane Connector Location
- F.4.2 Serial Port Connectors
  - FigureF25 Clock Board Serial Port Connectors Locations
  - FigureF26 Serial Port A and B Connector Pinouts
- F.4.3 Keyboard and Mouse Connector
  - FigureF27 Clock Board Keyboard/Mouse Connector Location
  - FigureF28 Keyboard and Mouse Connector Pinouts
- Index
A
B
C
D
E
F
G
H
I
K
L
M
N
O
P
R
S
T
U
V
- Reader Comment Card