beautypg.com

HP 7200 User Manual

Page 190

background image

Solution

Check with the recipient to see if their fax machine can receive faxes
manually.

Make sure the telephone you use to initiate the fax call is connected directly
to the HP All-in-One. To send a fax manually, the telephone must be
connected directly to the port labeled "2-EXT" on the HP All-in-One, as
shown below. For information on sending faxes manually, see

Send a fax

manually from a phone

.

1 Telephone wall jack
2 Phone cord supplied in the box with your HP All-in-One
3 Telephone

If you are sending a fax manually from your phone that is connected directly
to the HP All-in-One, you must use the keypad on the telephone to send the
fax. You cannot use the keypad on the control panel of the HP All-in-One.

Make sure that you press

Start Fax Black

or

Start Fax Color

within three

seconds of hearing the recipient's fax tones, otherwise the transmission
might fail.

The HP All-in-One cannot receive faxes, but can send faxes

Solution

If you are not using a distinctive ring service, check to make sure that the

Answer Ring Pattern

feature on your HP All-in-One is set to

All Rings

. For

information, see

Change the answer ring pattern (distinctive ringing)

.

If

Auto Answer

is set to

Off

, you will need to manually receive faxes;

otherwise, your HP All-in-One will not receive the fax. For information on
receiving faxes manually, see

Receive a fax manually

.

If you have a voice mail service at the same phone number you use for fax
calls, you must receive faxes manually, not automatically. This means that
you must be available to respond in person to incoming fax calls. For
information on setting up your HP All-in-One when you have a voice mail
service, see

Fax setup

. For information on receiving faxes manually, see

Receive a fax manually

.

If you have a computer modem on the same phone line with your HP All-in-
One, check to make sure that the computer modem software is not set to

User Guide

187

Troubleshooting

information

This manual is related to the following products: