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Option card problems, D-27 – Epson 3865X Plus User Manual

Page 288

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Option Card Problems

If you install an option card and it is not functioning properly,

check the following:

1.

2.

3.

4.

5.

6.

7.

Is the option card installed correctly? Check the installation
procedure described in Chapter 5 and also see the

instructions that come with the option card. The most

common problem with option cards is a loose connection.
Make sure the option card is well-seated in its slot.

Did you set the necessary DIP switches or jumpers on the

option card? See your option card manual for instructions.

Did you set the necessary jumpers on the main system

board? See Chapter 5 for more information.

Did you run the Setup program to redefine your computer’s
configuration after installing the card? See Chapter 2.

Did you install a hard disk drive that has its controller on
an option card? If so, and if your computer came with a hard

disk drive that you are no longer using, be sure the cable

leading from that drive to the main system board and the

hard disk drive power cable are disconnected.

If you used the option card to add an external device to your
computer, did you use the proper cable to connect the

device to the option card connector on the back panel?

Did you perform the correct setup procedures for the

software you are using with the option card? If necessary, see

your software manual for instructions on running the
software setup procedure.

Troubleshooting

D-27