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Error messages – Epson 3865X Plus User Manual

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2.

At the MS-DOS command prompt, type VER and press

Enter.

The screen displays the MS-DOS version number.

Write down the number so you can give it to your dealer.

If you do not have a hard disk, follow these steps:

1.

2.

3.

4.

Insert: the Reference diskette in drive A and turn on or reset
your computer.

At the Operation Menu, select

Exit to MS-DOS

f o r m o r e u t i l i t i e s a n d p r e s s

E n t e r .

At the

A>

prompt, type

ROMBIOS

and press

Enter.

Write down the version number displayed on your screen.

Remove the Reference diskette and insert your Startup

diskette in drive A. Type

VER

and press

Enter.

The

screen displays the MS-DOS version number. Write down

the number so you can give it to your dealer.

Error Messages

Your computer’s built-in memory (ROM) contains a series of
diagnostics programs, called power-on diagnostics, which your

computer runs automatically every time you turn on the power.

These programs check internal devices such as ROM, RAM,

the timer, the keyboard controller, and the hard disk drive. The

RAM test program displays on the screen the total amount of

memory currently installed in your system. If the computer finds
an error, it displays a specific error number and error message on
the screen.

If the error is not serious, the computer waits for you to resume

further checking. You see this prompt:

(Resume = "F1" key)

D-2

Troubleshooting