beautypg.com

Problems navigating through menu options, Warning and error events, Warnings – StorCase Technology Fibre-to-SCSI Single RAID User Manual

Page 152

background image

140

Appendix C - Troubleshooting

StorCase Technology, Inc.

S10C100 User's Guide - Rev. A01

Problems Navigating Through Menu Options

•

Pressing the 1, 2, 3, 4 or arrow keys does not move through the Administrator

Utility menus.

1.

Check the terminal configuration (refer to section "Using the Disk Array Administrator

Utility" for further information).

2.

Check the RS-232 cable and connections.

3.

Replace the controller.

Warning and Error Events

There are a number of conditions that trigger warning and error events, activate the alarm,

and affect the Status and Error LEDs. The alarm will sound when the Disk Array Administrator

Utility displays a warning or error event. Press Esc to turn the alarm OFF.

Warnings

Warning events alert the user of any problems associated with the controller or array. When

a warning event occurs, the problem should be corrected as soon as possible. Table C-2

defines the warning events and the recommended action to take for each.