StorCase Technology Fibre-to-SCSI Single RAID - Manual (Page 149)

S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
Appendix C - Troubleshooting 137
Problems During Boot-Up
•
Controller failed the onboard memory test.
The internal CPU memory failed. Replace the controller.
•
System hangs at Loading Bridge during BFLU Loader Menu.
Reflash the firmware to ensure that the latest version is being used (refer to section
"Downloading New Firmware" for further information). If the controller is unable to update the
firmware or if the update firmware does not correct the problem, replace the controller.
•
Controller hangs during boot-up drive scan (typically after displaying CT_Init
on the RS-232 display.
Verify that all disk channels are connected and/or terminated. Check to make sure that no
drives are hanging the controller channels.
•
One of the POST (Power On Self-Test) diagnostic tests failed.
First, confirm any failure by running the individual test from the Diagnostics menu (refer to
section "Running the Diagnostics Menu" for further information). Refer to Table C-1 to find
a solution to a particular diagnostic failure.
•
System hangs at CT_srv starting.
1. Check the disk channels to make sure they are properly terminated.
2. Check the InfoStation to make sure everything is properly connected.
3. If the InfoStation and drives work properly, replace the controller.
•
System hangs during a drive scan.
1. Check the InfoStation to make sure everything is properly connected.
2. Remove and replace the drive that failed the scan.
3. If the InfoStation and the drives work properly, replace the controller.