StorCase Technology Fibre-to-SCSI Single RAID - Manual (Page 13)

Introduction 1
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
INTRODUCTION
Packaging Information
The StorCase Technology InfoStation RAID Controller Module (P/N S10C100) is shipped in a
container designed to provide protection and prevent damage during shipment. The RAID
module was carefully inspected before and during the packing procedure at the factory.
Evidence of any damage to the module should be reported to the shipper immediately.
If the wrong model has been received, please call your reseller or StorCase at (800) 435-0642
to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which
do not display an RMA number on the outside of the package. Return the unit with all the original
packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The module is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
Serial Number: