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2 the upgrade process, The upgrade process – Acronis Access Advanced - Installation Guide User Manual

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Copyright © Acronis International GmbH, 2002-2014

Which port is activEcho using? Is the File Repository on the same machine?

3.4.2 The Upgrade Process

activEcho 5.0 Upgrade Process

First, please identify the type of activEcho deployment you will be upgrading. The instructions for
these scenarios are detailed in the next section of this document. The most common scenarios are:

1. Single activEcho Server without a mobilEcho Client Management Server

A single Windows server, running the activEcho Server only.

2. Single activEcho Server with a mobilEcho Client Management Server

A single Windows server, running both the activEcho Server and the mobilEcho Client
Management and File Server services.

3. An activEcho Server and a mobilEcho Client Management Server on another server

One Windows server running the activEcho Server and another server running the mobilEcho
Client Management service.

In this section

Upgrading a single activEcho server without a mobilEcho Client Management Server

101

Upgrading an activEcho server with a mobilEcho Client Management Server

105

Upgrading an activEcho server with a mobilEcho Client Management Server on another server 111

3.4.2.1

Upgrading a single activEcho server without a mobilEcho Client

Management Server

Scenario 1 - Upgrading a single activEcho server without a mobilEcho Client Management Server

In this scenario, you have a single Windows Server running just the activEcho Server. This procedure
will upgrade your activEcho server to the Acronis Access Server web console. This new console
retains all of activEcho's functionality with some added features. The Acronis Access Server web
console allows you to administer both activEcho and mobilEcho from one unified web interface.

To perform an upgrade of activEcho:

1. Backup all of the necessary files following these guides: mobilEcho 4.5 Backup and/or activEcho

2.7 backup.

2. Disable any anti-virus software you have or it may interrupt the installation procedure resulting

in a failed installation.

3. Download the Acronis Access Server installer to your activEcho server and run the installer.

a. To access the latest installer, please visit: http://support.grouplogic.com/?page_id=3598
b. You will need to enter your product serial number for verification before downloading the

installer.