3 downgrading to mobilecho 4.5, Downgrading to mobilecho 4.5 – Acronis Access Advanced - Installation Guide User Manual

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14. All management of this Gateway Server is now done from within Acronis Access Server web

console. When creating new Folders on the Data Sources page, this Gateway Server will now
appear in the list of Gateway Servers available to give access to the new Folder.

15. If you have any additional Gateway Servers to upgrade and register, please follow the same

procedure as above.

3.3.2.4

Upgrading a single mobilEcho server with Client Management

enabled and an activEcho server

For this procedure, please visit the Upgrading an activEcho server with a mobilEcho Client
Management Server (p. 105) article.

3.3.3 Downgrading to mobilEcho 4.5

Downgrading Acronis Access to mobilEcho 4.5 is a complicated procedure and should not be
attempted unless absolutely necessary. Make sure you make proper backups and place them in safe
locations.

To downgrade Acronis Access to mobilEcho 4.5:

Warning: Do not add any licenses to the mobilEcho Administrator until you've completed the whole
procedure. Do not edit the registry while performing this procedure!

In order for this procedure to work you need to have a made a successful upgrade to Acronis Access.

1. Before you begin, make a backup of the file settings_backup and the folder Legacy mobilEcho

files.

Note: The file is located here: C:\Program Files (x86)\Group Logic\mobilEcho Server

and the folder here: C:\Program Files (x86)\Group Logic\Access Server\Legacy mobilEcho files

2. Download the mobilEcho 4.5 installer and the Acronis Access installer.
3. Run the Acronis Access installer.
4. Press Next on the Welcome screen.
5. Accept the license agreement.
6. Click Uninstall to begin the downgrade procedure.
7. Press OK on the warning popup.
8. Select Uninstall all Acronis Access components.
9. Review the selected components and press Uninstall.
10. On the PostgreSQL Uninstallation popup press Yes. Some files and settings will remain.
11. Review everything uninstalled and press Exit.
12. Run the mobilEcho 4.5 installer.
13. Read and accept the license agreement and press Next.
14. Select the folders where mobilEcho was installed previously. If they were the defaults, you can

use these defaults as well.

15. Press Install to begin the mobilEcho 4.5 installation. Once the installation is complete unselect

Launch the File Server Administrator and press Finish.

16. Run the settings_backup file you backed up.
17. Open the Legacy mobilEcho files folder you backed up.