Hints and tips for using the hcs, Fault codes, Hints and tips for using the hcs -28 – Xerox 4112-4127 Enterprise Printing System-4612 User Manual
Page 204: Fault codes -28
Addendum
9-28
Xerox 4112/4127 EPS
User Guide
Hints and Tips for using the HCS
1.
Check the paper in the Stack Tray for curl.
•
No, curl is not present: Call for service.
•
If the output acceptable and meets customer satisfaction, you are finished.
•
If the output is not acceptable, call for service.
•
Yes, curl is present: continue to the next step.
2.
Adjust the paper curl by using the Decurler Controls on the top of the Interface Module;
refer to page 9-19 for more information on adjusting paper curl.
3.
If the output has not improved, adjust the paper curl again.
4.
If the output still has not improved, call the Customer Support Center.
Fault Codes
Fault code
Possible cause
Recommended solution
049 100
049 101
049 102
049 104
049 106
049 108
049 113
049 114
049 115
049 116
049 117
049 119
049 121
049 900
049 901
049 902
049 903
049 905
049 907
049 908
Paper jam
•
A jam occurred during
feeding
•
A jam notification is
displayed on the UI
•
Open the front door.
•
Carefully remove all sheets and paper scraps
from jam clearance areas.
•
Close the front door.
•
Verify the paper used is within the approved
paper specifications.
049 210
049 211
Front door sensor problem
Power off, then power on
049 212
049 213
Stacker tray did not raise or
lower properly
Power off, then power on
049 214
049 215
049 216
049 217
049 218
sensor problem/failure
Power off, then power on
049 219
Front door software failure
The front door switch is detected as “open,” but
the front door is actually closed (locked). Power
off, then power on.
049 220
049 221
•
Stacker upper limit failure
•
Stacker lower limit failure
Power off, then power on